Last updated: 18th of October, 2019
The responsible body for the data processing on this website:
M.V. Medicinske centrum ss .r.o. (from now on referred to as ""xMedClinics"") | Duchnovicova 22 | 066 01 Humenne | Slovakia (www.xMedClinics.com)
Managing Director: Milan Macko
The responsible person(s) decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.).
The user can use individual services (""special services"") of xMedClinics. For this purpose, it is necessary that the user consents to the collection, processing, and use of his/her personal data and, if applicable, also of special personal data. This applies in particular to the special services listed below:
xMedClinics is a healthcare provider and operates an online platform which enables the user to contact a medical specialists working for xMedClinics or cooperating with xMedClnics in Europe and the USA as well as third-party providers and associated companies (e.g. travel agencies, customer service agencies, payment service providers, or translators) whose services are advertised via our platform.
xMedClinics, as a healthcare provider, performs healthcare service and all necessary medical consultations and other services asked by the users. If xMedCliics doesn'tdoesn't provide needed healthcare service for the user and user will ask to manage it in a cooperating healthcare provider of the xMedClinics, The user agrees that xMedClinics shall inform the medical service provider about the requested type and planned date of the medical treatment or assessment and provide to this medical service provider all medical records delivered by the user and, if required by law, that this medical service provider shall transmit the corresponding data to xMedClinics.
If a third-party provider concludes a contract with the user for certain services, the user authorizes the third-party provider to inform xMedClinics of the amount and date of the invoice transmitted by the third-party provider to the user.
If the user is the policyholder of an insurance partner of xMedClinics (""insurer""), the user authorizes the medical service provider, the third-party provider, and the insurer to inform xMedClinics of the specific personal data relating to the medical treatment of the user as well as the amount and date of the invoice transmitted by the service provider to the user or to the insurer.
Forums will be set up on the platform or on the websites of associated companies to enable the exchange of experiences and opinions between users.
The user is offered a regular newsletter.
xMedClinics uses the personal data for its own advertising purposes and sends the user information about xMedClinics, new products, and services, medical service providers, etc., by email, phone call, SMS, or post.
PURPOSE OF USE AND LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
We process personal data required for the establishment, implementation or processing of our range of services on the legal basis of the European Unit law. If you have given us your consent to process personal data for specific purposes, we will process it on the basis of your consent pursuant to the European Unit law.
If we use external services in the context of order data processing, the processing is carried out on the legal basis of the European Unit law.
Personal data is collected, processed, and used by us exclusively for the following purposes:
CONSENT OF THE USER
By clicking on the appropriate box during the request and order process, the user agrees to the following forms of data processing:
Passing on this data to third parties, partners, and affiliated companies within and outside the European Economic Area (EEA) who provide customer service, advertising, or payment services on behalf of xMedClinics in accordance with xMedClinics'xMedClinics' instructions and in compliance with the data protection declaration and corresponding confidentiality and security measures of xMedClinics,
For any service for which the user has registered on this website, and for internal price calculation and offer examination, in each case to the extent necessary for this purpose.
The user agrees that xMedClinics may review, search, and analyze communication via the platform or by email between the user and xMedClinics'xMedClinics' medical service partners for purposes of fraud prevention, risk assessment, compliance, investigation, product development, research, and customer care. xMedClinics uses automated methods to check, search, and analyze user communications. For individual investigations into suspected fraud, customer support, or to evaluate and improve the functionality of automated tools, individual communications may need to be manually reviewed.
The user has the right to object to such collection, processing, and use of personal data and special personal data at any time and with effect for the future (see section "Revocation of your consent to data processing"). However, xMedClinics will then no longer be able to provide the user with the services that require the processing of personal data or specific personal data.
COLLECTED AND PROCESSED PERSONAL DATA
We collect and process your personal data only if you provide them voluntarily and with your consent, e.g., by filling out our forms (free offer) or by sending emails. Within the framework of the available forms or messages, this is primarily the following data:
Data of interested parties for services:
The collection and storage of special personal data (such as information on medical status, health, sex life, habits, and religion) are carried out for the conclusion of a corresponding agreement, for the opening of a customer account, or for establishing contact with xMedClinics or a medical service partner of xMedClinics.
xMedClinics'xMedClinics' medical service providers are essentially clinics, hospitals, dentists, or established specialists in the EEA or other countries.
These data will be used exclusively for the aforementioned purposes unless the user expressly permits xMedClinics to use them for other purposes. In this case, the data will be used only to the extent necessary for the respective purpose, e.g., conclusion, execution, and performance of the contract.
Personal data and its contents provided by you remain exclusively with us and our affiliated companies. We will only store and process your data for the purposes stated. Any use beyond the stated purpose requires your express consent.
The data processing by our partners is subject to their data protection regulations.
The personal data will be deleted immediately in case of revocation of your consent or if the purpose of data uses no longer exists.
DISCLOSURE OF PERSONAL DATA
xMedClinics uses a variety of third-party providers and affiliated companies to offer services via the platform. These third parties and affiliates may originate in the European Economic Area ("EEA") or in other countries. The third-party providers and affiliates may assist xMedClinics with the following:
Since the disclosure of personal data and special personal data to third parties is not permitted under the above provisions, personal data and special personal data shall be disclosed to third parties only in the following cases:
We pass on personal data and special personal data to our partners and affiliated companies to enable a service that xMedClinics cannot provide itself (e.g., a payment service). This is done according to xMedClinics'xMedClinics' instructions and in compliance with xMedClinics'xMedClinics' data protection declaration and corresponding confidentiality and security measures.
REVOCATION OF YOUR CONSENT TO DATA PROCESSING
Some data processing operations are only possible with your express consent. Revocation of your already given consent is possible at any time. To revoke your consent, send an informal email to firstname.lastname@example.org. Enter your name, address, and (if applicable) user name. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
RIGHT TO APPEAL TO THE COMPETENT SUPERVISORY AUTHORITY
In the event of a breach of data protection law, you, as the party concerned, have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority with regard to data protection issues is the data protection officer of the state in which our company has its registered office.
RIGHT TO DATA TRANSFERABILITY
You have the right to have data which we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or third parties. The information is provided in a machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done as far as it is technically feasible.
RIGHT TO INFORMATION, CORRECTION, BLOCKING, DELETION
You have the right to free information about your stored personal data, the origin of the data, its recipients, the purpose of the data processing and, if applicable, the right to correction, blocking, or deletion of this data at any time within the framework of the applicable statutory provisions. In this regard and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.
SSL OR TLS ENCRYPTION
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. It means that third parties can not read the data you transmit via this website. You can recognize an encrypted connection by the "https://" address line of your browser and by the lock symbol in the browser line.
To send our newsletter, we need an email address from you. It is necessary to verify the email address provided and consent to receive the newsletter. Supplementary data is not collected or is voluntary. The use of the data takes place exclusively for the dispatch of the newsletter.
The data collected during the newsletter registration will be processed exclusively on the basis of your consent. Revocation of your already given consent is possible at any time. To revoke your consent, send an informal email or use the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.
SERVER LOG FILES
In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:
Visited page on our domain
Date and time of the server request
Browser type and browser version
Operating system used
Hostname of the accessing computer
These data are not merged with other data sources. The data processing is based on the European Unit'sUnit's law, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
STORAGE PERIOD OF CONTRIBUTIONS AND COMMENTS
Contributions and comments, as well as related data, such as I.P. addresses, are stored. The content remains on our website until it has been completely deleted or had to be deleted for legal reasons.
Contributions and comments are stored on the basis of your consent. Revocation of your already given consent is possible at any time. An informal notification by email is sufficient for the revocation. The legality of data processing operations that have already taken place remains unaffected by the revocation.
xMedClinics collects and stores anonymous data for optimization and marketing purposes, e.g., data on anonymous user-profiles and user behavior. Flash cookies may also be used for this purpose. Cookies and flash cookies are alphanumeric identification codes that xMedClinics stores on the user's hard drive via the user's web browser or other programs. If the user does not wish cookies to be stored, he can deactivate them in accordance with the manufacturer's instructions for the browser in question.
Cookies do not have to be accepted in order to access the xMedClinics website. However, if the user wishes to mark a clinic as a favorite or wishes to receive a reminder of the clinics visited, he/she must set the browser to accept cookies.
Cookies and flash cookies are small files that are stored on the user's hard drive and store the preferred settings and other data that the xMedClinics computer system requires for interaction with the browser. There are two types of cookies: session cookies, which are deleted when the user exits the browser, and temporary cookies, which are stored by the user's browser for an extended period of time. Cookies help xMedClinics to adapt the platform to the user and to reflect preferences and usage habits. They also allow xMedClinics to store information entered so that the user does not have to re-enter it the next time he/she visits.
xMedClinics cookies are not used to store personal data. Our cookies are not designed to identify an individual user. If a cookie is activated, it is given an I.D. number that is used for internal purposes and is not suitable for identifying the user or for accessing personal data such as names or I.P. addresses. The anonymous data from the cookies allow an assessment of which pages of the xMedClinics website are most frequently visited and which procedures and clinics are most popular.
The xMedClinics website collects data that can be useful for the creation of advertisements and online offers for the user. This data is not used to identify you as a user; it is only used to optimize the platform. The data collected by these cookies are not stored together with the user's personal data, they are only used to send the user advertising or messages about offers and services via click-stream analyses, which are tailored to his/her individual needs.
xMedClinics uses retargeting techniques to tailor the online offering to the user. Retargeting technology allows xMedClinics to advertise recently accessed and similar clinics on partner websites, including those of other companies that may be relevant to the user. This data is anonymous, no personal data is stored, and no user profiles are created.
You can prevent Google from collecting and using data (cookies and I.P. addresses) by downloading and installing this browser plugin provided by Google.
Please note that on this website, the Google Analytics code is supplemented by anonymizeIp() in order to enable the anonymized collection of I.P. addresses (so-called I.P. masking).
USE OF FACEBOOK SOCIAL PLUGINS
Our website uses so-called social plugins (""plugins"") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
The plugins are marked with a Facebook logo or the addition "Social Plug-in of Facebook" or "Facebook Social Plugin." You can find an overview of the Facebook plugins and their appearance here.
If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook profile or are not logged on to Facebook. This information (including your I.P. address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can assign your visit to our website directly to your Facebook profile. If you interact with the plugins, for example, by clicking on the "Like" button or making a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook'sFacebook's data protection information.
If you do not want Facebook to associate the data collected through our website directly with your Facebook profile, you must log out of Facebook before visiting our website. You can also prevent the loading of Facebook plugins completely with add-ons for your browser, e.g. this add-on for Mozilla Firefox, this add-on for Opera or this add-on for Chrome.
USE OF TWITTER PLUGINS (E.G. "TWITTER"-BUTTON)
Our website uses so-called social plugins (""plugins"") of the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, for example, in the form of a blue "Twitter bird". An overview of the Twitter plugins and their appearance can be found here.
If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Twitter servers. The content of the plugin is transmitted by Twitter directly to your browser and integrated into the page. Through the integration, Twitter receives the information that your browser has called the corresponding page of our website, even if you do not have a profile on Twitter or are not logged in to Twitter. This information (including your I.P. address) is transmitted directly from your browser to a Twitter server in the USA and stored there.
If you are logged in to Twitter, Twitter can assign your visit to our website directly to your Twitter account. If you interact with the plugins, for example, by pressing the "Twitter" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there.
The purpose and scope of the data collection and the further processing and use of the data by Twitter as well as your rights in this regard and setting options to protect your privacy can be found in Twitter'sTwitter's data protection information.
If you do not want Twitter to associate the data collected via our website directly with your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the loading of Twitter plugins with add-ons for your browser, e.g., with the script blocker "NoScript".
Our website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, MountainView, CA 94043, USA. Each time you visit one of our pages that contains LinkedIn features, a connection is established to LinkedIn servers. LinkedIn will be notified that you have visited our web pages with your I.P. address. If you click the LinkedIn "Recommend" button and are logged into your LinkedIn account, LinkedIn will be able to associate your visit to our site with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn. Further information on this can be found in LinkedIn'sLinkedIn's data protection declaration.
The aforementioned wording was provided by www.mein-datenschutzbeauftragter.de
CHANGES TO THE DATA PROTECTION DECLARATION